Office Hours
Frankfort Insurance is open Monday through Friday from 9am to 5pm. However due to staffing,
the office may be occasionally closed during regular business hours. To visit our office we recommend making an appointment to ensure we're available to assist you, please call 231-352-9697.

In response to the pandemic we encourage our patrons to conduct as much business as possible via phone or other electronic means when possible. 

Office COVID Policy

• If you are currently subject to quarantine requirements, you can not visit our office. Please call us at 231-352-9697 to discuss how we can best assist you.
• If you currently, or within the past fourteen (14) days, you have experienced any symptoms associated with COVID-19, you can not visit our office. Please call us at 231-352-9697 to discuss how we can best assist you.
• Non-vaccinated patrons must wear a mask while in our office.
• For vaccinated patrons we recommend that you wear a mask while in the office.

In the event that you cannot or will not comply with the items detailed above, you will not be allowed access to our office. If you have any questions please call us at 231-352-9697.

We greatly appreciate your cooperation and patience in this challenging time, and thank you for your business!
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With recent Coronavirus (COVID-19) cases being reported in Michigan, we want to assure you that we are closely monitoring the situation and are taking guidance from health agencies across the country. Your health and safety, as well as our employees, is a top priority for our agency as we face the current Coronavirus (COVID-19) situation.

Currently, we are maintaining regular business hours (Monday - Friday, 9:00AM - 5PM). We will continue to monitor the situation, and if necessary, we will make appropriate changes to ensure we are proactive in our efforts to mitigate risk. If there are changes to our hours of operations, we will keep you informed of these updates via email, our website at www.Frankfort-Insurance.com or our Facebook page www.facebook.com/FrankfortInsurance/

As a reminder, our insurance carriers have customer portals for you to access digital services such as paying your bill, viewing your account information and more. To get information about your insurance carrier’s electronic services, please visit: Contact My Carrier

Consider following these best practices (listed below), recommended by the World Health Organization and Centers for Disease Control and Prevention to help prevent the spread of this illness: 
• Avoid touching your nose, mouth, and eyes
• Wash hands often with soap and water for at least 20 seconds (or use an alcohol-based hand sanitizer)
• Stay home when you are sick
• Wipe down cell phones and other personal devices with disinfectants twice a day
• Instead of shaking hands, consider waving or bumping elbows
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash
• Avoid exposure to others who are sick
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Information about this outbreak is changing rapidly. You can stay informed by regularly visiting https://www.michigan.gov/coronavirus and https://www.cdc.gov/coronavirus/2019-nCoV/index.html

We thank you for being a valued client of the Frankfort Insurance Agency as well as the part we all play in keeping our communities healthy and safe.